the steps required to build a tristar program: Ideas, connection, research, marketing, strategy, and teamwork

Build a National
Consumer Program

Build and manage rebate programs, loyalty programs, sampling campaigns, product trials, contests, games, and sweepstakes.

All managed on Tristar’s easy-to-use platform includes branded services, expert account management, in-house & onshore customer support, web development, inventory management, insightful reports, and first-party warehousing & fulfillment.

Fulfillment Services for a Successful Program

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Digital or mail-in submission processing

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Procurement services & vendor management

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Validation and fraud prevention

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Pick-Pack fulfillment and distribution

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Multiple shipment delivery methods

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Address validation

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Real-time Performance Reports

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Database management

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Consumer relationship management

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Live & automated customer support

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Inventory management

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Error-free data entry

Expert, Consultative Account Management

Tristar offers initial strategic consultations for all its programs and in-depth performance forecasting. A full-service account management team can assist you with all aspects of your programs and related tasks.

We empower you with the tools you need!

Building a Full-Scale National Sweepstakes Program.

How It Works:

Tristar’s full-service program management team assists yours from start to finish to build a fully custom, national sweepstakes event. The Tristar team is hands-on from concept through unblemished execution; that includes drafting the rules and reviewing legal copy to ensure compliance with local laws and ordinances across markets.

Tristar goes a step further by actively managing the program database, creating, printing, and seeding the game piece winners, processing online and offline entries, delivering prizes, and all other program administration duties.

Sample Promotional Programs:

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Sweepstakes Events

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Nationwide Contests

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Marketing Campaigns

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Direct Mail Campaigns

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Rebate Programs

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Customer Lifecycle Programs

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Loyalty Programs

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E-Commerce Fulfillment

Card Programs

Tristar’s rewards platform is a fully customizable solution that fits any organization’s workflow. These programs can be ongoing or stand-alone campaigns – Tristar’s team works with yours to optimize campaigns for maximum impact and return on investment (ROI).

In-House Inventory Storage, Packaging, and Shipping

No package is too big; no inventory is too wacky.
Vanilla is not our flavor!

Our in-house services are customized for your program’s objectives – ensuring every order fulfilled makes the impact that it should

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There are no limits to what we can store and ship – your inventory is secure, packaged to your specifications, and delivered as fast as required.

Advantages of In-House

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Quick Deliveries - choose from a variety of options

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On-demand printing services

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Eliminate 3rd party vendors, eliminate limits to the impact your program can make

In-House Features

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100,000 sq. ft warehouse in Thorofare, NJ

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12,000 pallet positions

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Ongoing management of over 1.35 million SKUs

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RF inventory control

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High cube storage

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Automatic fire suppression

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Secured access

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24/7 monitoring

Card Inventory Management

Quick turnaround times on all card orders – in-house inventory management provides the flexibility a unique campaign requires.

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The most efficient shipping method is always selected

Customized packaging is available

Order tracking

Bulk order support

Same-day shipping and delivery are available

Customer Support Options for Programs

Tiered customer support offerings are available. Pick and choose the right options for your program or budget.

Live, Onshore Operators

Live, onshore operator support with inbound and outbound calling

  • 93% of inquiries are resolved with a single call
Live Chat

Live Chat leverages your program’s database for automated live chat support. Live operators are also available

Automated Updates & Reminders

Automated calls, emails, and SMS notifications for customer updates and reminders.

Interactive Voice Response (IVR)

Interactive Voice Response (IVR) leverages your program’s database to identify callers for better, personalized service. Includes logic to understand the customer’s needs (example: based on a recent activity like opening a support ticket)

Intelligent Virtual Agent (IVA)

Intelligent Virtual Agent (IVA) can determine what offer the caller is calling about

Development & Database Options

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Custom Web Development

Tristar’s professional web development team works with yours to set up an end-to-end, consumer-facing online experience. These online experiences are branded with functional customizations to fit the program’s unique needs(s).

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Database Management

Tristar can integrate with any data sources you provide. We clean the data up and use it to power your custom programs.